The pandemic that has been ongoing since last year has changed the working patterns and clinic management for dentists, just as it has affected all other sectors.
A study conducted by the independent organisation Fair Health for US News & World Report focused on the impact of Dental Services and COVID-19: An Analysis of Private Claims. The key finding was that even after restrictions were lifted, the use of dental services remained low. "The utilisation of dental services dropped by 75% on 20 March 2020 and by 79% in April 2020 compared to the previous year. This highlighted the negative impact of the COVID-19 pandemic. Even in May 2020, when restrictions were eased in many countries, there was still a 27% decrease in the utilisation of dental services compared to May 2019."
Now, all successful dentists around the world are adapting their clinics to the new normal with a cloud-based clinic management system. So how does a cloud-based clinic management system help your clinic adapt to the new normal?
During the COVID-19 pandemic, technology, and particularly cloud-based platforms, made many aspects of our daily lives easier. Cloud technology enabled us to stay in touch with others, make secure payments, and simplify many other tasks. For dentists, it provided numerous benefits such as streamlining patient care processes, enabling contactless payments, and managing teams effectively.
Even as COVID-19 restrictions ease, dental clinics must continue to maintain precautions. There are many additional measures that have been integrated into the daily operations of clinics, such as PPE kits, obtaining HES codes, pre-screening, and completing COVID-19 Triage forms.
All of these tasks can be easily managed by your team or yourself through Medicasimple.
Many people began working from home due to the pandemic. With our secure cloud-based system, your team can access Medicasimple anytime, whether they are in the clinic or at home. Even if you are abroad, you can manage and control all the operations of your clinic from your phone or any internet-connected device.
Through shared calendars, Medicasimple chat, and task management modules, your staff can also monitor everything remotely and take action as needed.
Automating patient communication via SMS and email (such as Appointment Reminders, Payment Reminders, Invoice Delivery, etc.) will not only improve the patient experience but also enhance their trust in your clinic. This means that all information exchanges with your patients can be automated. You can send or receive appointment times, reminders, invoices, or pre- and post-appointment documents that require signatures based on the rules you set.
Automation will help you design and perfect the patient experience by eliminating potential errors during the treatment process. Your team will no longer waste time on manual tasks but will be able to assist your patients more effectively within the experience you have designed.
Dentists who use a cloud-based clinic management system will be far better equipped to manage their clinics effectively, placing them ahead of other dentists. If you wish to implement a cloud-based system in your clinic, get in touch with Medicasimple today.
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