How to Identify the Best Dental Software

Today, we see many articles that list other companies' names as "the best dental software". But how can we identify the best dental software without using generalised statements?
Written by
Altug Guzeloglu
Published on
November 1, 2022

About the Best Dental Software

Today, we come across many articles that mention the "best dental software" along with the names of various companies. The information in these articles is often very general, written to rank higher on Google, for competition, or other similar reasons.

We also see Medicasimple mentioned in these articles. But how can we identify the best dental software without resorting to generalised statements?

Which is the Best Dental Software?

This is a broad question, and the answer varies for everyone, but based on our experiences, we believe the following criteria should be considered during the purchasing process:

       
  • Is it fast?
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  • Does it have a strong customer support team, and is there an emphasis on training?
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  • Is it regularly updated?*

*The most reliable way to check this is by looking at the update history on the App Store or Play Store. Updates every few months are definitely not a good sign.

Assuming that all software includes basic functions, once we’ve addressed the above points, we should ask the following questions:

       
  • Does it simplify workflows?
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  • Does it contribute to financial discipline within the clinic?
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  • Does it enhance the patient experience?
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  • Do the staff enjoy using it?
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  • Does it alert the clinic owner about any issues?**

**Example 1: If there is a drop in the number of new patients for the month

**Example 2: If USS data hasn’t been sent

What Kind of System Brings Us Success?

There isn’t a gold standard in this field yet, and systems vary depending on the size of the clinic, but some formulas are universal…

       
  • We succeed with the right people and systems that make them happy.
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  • We succeed if we gain more patients through recommendations.
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  • We succeed if we can identify gaps in expense management.
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  • We succeed when we automate our repetitive processes.
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  • We succeed when we make lives easier.

After all, features like appointment reminders, e-invoicing, and treatment planning are found in all dental software.

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