Getting Started

What is Medicasimple?
Medicasimple is a comprehensive clinic management software designed to simplify your clinic operations, add value to patient experiences, help you achieve success, and manage various aspects of your clinic, such as reminders, stock management, and reporting.
How can I start using Medicasimple?
To start using Medicasimple, visit our website and sign up for a free trial. Our support team will guide you through the onboarding process, ensuring a seamless transition and flawless data transfer.

✓  Quick and easy transition
✓  No extended waiting times
Is Medicasimple suitable for my clinic?
Medicasimple is designed to cater to the needs of various healthcare providers, including dental clinics, general practitioners, and specialists. Our software is customizable and can be tailored to meet the specific requirements of your clinic.
How much does Medicasimple cost?
Medicasimple offers flexible pricing plans to suit the needs of different clinics. For detailed information on our pricing, please visit our Pricing page
What patient data can Medicasimple transfer?
Almost all data such as patient personal information, appointments, treatment plans, SMS communication history, payments, current accounts, and physician allowances.

✓  No data loss
✓  One-to-one transfer
Who will assist with Medicasimple setup and training?
Our team will personally guide you through the whole process. There are also over 100+ articles and videos available in the knowledge base.

✓  Account Manager for all your questions
✓  Articles and Videos
Can I try Medicasimple before opting-in?
Sure. Upon contacting us via +90 506 721 41 27,, WhatsApp or the Chat function at the bottom right, we will create a demo account for you to see it for yourself.


Who should I ask my questions about Medicasimple?
You can always reach our support team via in-app chat, phone and WhatsApp. We provide 24/7 available feedback from in-app chat.

✓  Fast and solution-oriented
✓  No extra fee for support
✓  Easy-to-use software
Who trains my new employees?
Since Medicasimple is an easy-to-use application, usually someone from the clinic can easily provide training. In addition to helpful articles and videos, our support team will of course contribute to the training of new personnel.
Will there be a situation where the Medicasimple software cannot be accessed?
This is not quite likely. We are committed to 99.5% availability. Situations where you cannot use Medicasimple are very brief and hardly noticeable. Medicasimple infrastructure is built on many servers that automatically grow when it gets extra load and when one is interrupted, the other one steps in after 2 seconds.


Use Does it work on Apple MacBooks and iPads?
Yes, Medicasimple works on any device with an internet connection. There are also mobile apps available in app stores for iOS and Android.
Do I have to create my own backups?
No, you don't need to take any action and worry about data backup. Medicasimple automatically backs up your data every day.


What is included in the subscription fee?
All functions, updates, daily backups, storage, in-app and phone support, unlimited non-doctor users. The only matter that is not included in the package price is the very low cost of sending SMS and E-invoices.

✓  No hidden costs
✓  Continuously developing software
Do I have to pay for every computer and device in my clinic?
No, Medicasimple is charged monthly per practitioner who is assigned an appointment.
Do I have to pay any fees for getting support?
You can think of us as the success partner of your clinic. Not only for Medicasimple, we share all the knowledge we have with you at no extra cost.
Some physicians work part-time in my clinic, so should I also pay the full subscription fee for them?
We apply part-time pricing for physicians who work a maximum of 2 days a week.


Will my patient data be my property?
Yes, you are always in control of the data. We store your patient data separate, secure and encrypted. If you leave us one day, you can get all your data. Your data will be automatically deleted from our system after being retained for 2 months as of your opt out.
Does Medicasimple use my clinic data?
Our team analyses your data to better understand and improve our software. For example, when we release a new feature, we analyze which parts of the feature are utilized and which parts fall short. This data is anonymous and is not associated with any patient.
How safe is my data?
The technologies we work with are cutting-edge and security vulnerabilities are constantly checked. We take all possible measures to keep your data in the most secure way.
You can meet Medicasimple today!
Request a demo to learn how Medicasimple can benefit your clinic.