Patient Appointment Reports and Methods to Increase Appointment Volume

At Medicasimple, we understand that managing a dental clinic comes with many responsibilities and pressures. Meeting targets, ensuring team satisfaction, and providing the best patient experience while completing your to-do list can seem like an endless task. That’s why our cloud-based digital clinic software aims to minimise your clinic management stress.

Medicasimple’s detailed digital appointment reports are just one of the many ways we help you save valuable time, allowing you to focus more on your patients. While you do your job, you can track your clinic’s progress with peace of mind using the patient analytics provided by Medicasimple, leaving you free to concentrate on your patients.

Weekly digital lost patient reports automatically scan the appointment calendar, eliminating the manual workload entirely. These reports include weekly or, if you prefer, monthly lost patient reports, and they allow you to analyse clinic-patient interaction, patient return rates, and cancellations or missed appointments with just one click—insights that can be difficult to notice otherwise.

Lost Patient Recovery Process

We know how important it is for you to recover lost patients. We appreciate that the process might seem daunting and time-consuming if you don’t fully understand how it works. After all, your clinic is your business, and you want to know what’s going on.

In fact, understanding the lost patient recovery workflow is quite straightforward with a good clinic management software.

• Lost patients are identified using the detailed weekly reporting system of the online patient tracking programme.
• A personalised SMS is sent via the clinic management software to encourage the patient to return.
• The patient can easily send a request to schedule an appointment if they wish to do so, thanks to the SMS sent.
• As soon as the appointment request is confirmed by the clinic, the patient is notified.
• With Medicasimple's detailed reporting system, you can recover lost patients—a critical aspect for clinics.
• You can also filter your recovered or desired patients by appointment type. For instance, you can send separate messages to patients who missed their follow-up appointments, measurement appointments, or trial appointments, using different appointment types.

Digital appointment reports work effectively around your clinic’s needs. Depending on your customisable settings, Medicasimple allows you to send personalised SMS reminders to patients requiring appointments—so you don’t have to worry. Not only that, but it also ensures that SMS reminders are sent at the optimal time for maximum impact.

For example, if a patient needs to book an appointment next Tuesday based on the patient report, you can set the reminder SMS to be sent a specific number of hours in advance. This way, you can prevent potential cancellations or no-shows with timely reminders, avoiding the repetition of the same process. With Medicasimple’s clinic management software, communication between the clinic and the patient is enhanced to the highest level.

Why Recover Lost Patients?

Medicasimple understands the importance of building strong, constructive relationships with your patients. By notifying them of upcoming appointments, you can foster closer ties and increase patient loyalty and the likelihood of their return to your clinic. This system applies not just to patients with appointments but to everyone in your patient database.

Customising lost patient reports and recovery methods to suit your clinic is quite simple. You can adjust settings such as payment plans, planned treatments, patient call dates, appointment days, and SMS text as you wish. This ensures your clinic provides the most professional service and valuable patient experience possible.

You can easily set outgoing message limits and daily schedules—so you’ll know when to expect more calls (traffic) and can prepare your secretarial team to handle the calls and reminders accordingly. With the online appointment system, you can track the procedures happening in your clinic in advance and take action accordingly.

Medicasimple’s online appointment software allows your patients to book appointments easily, and informative SMS reminders can be used effectively. This saves time for you, your team, and your patients.

At Medicasimple, we are always working hard to ensure that you, as a dentist, can dedicate your valuable time to yourself and your clinic. With online appointments and lost patient recovery, you can fill your clinic’s seats, inform your patients, and ensure you provide the best oral care.

In this article, we discussed the importance of patient analytics for a clinic, how digital patient reports are viewed, the process and importance of lost patient recovery, and the significance of sending SMS reminders at the right time.

If you would like to learn more about how to view lost patients, click here to read our article "Viewing Lost Patients," or click here to read the article "Lost Patient SMS Communication" for details on recovering lost patients via SMS. If you have any questions, feel free to contact us at partner@medicasimple.com or call us on +90 212 281 69 64—we’re always happy to help.